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Registration and Membership
Not able to complete your account due to an invalid phone number?
Our registration form requires you to use a '0' before you enter your phone number. To fix this: 1) Choose a country code (AU or NZ only...
Fri, 20 Oct, 2017 at 11:38 AM
Can't place order or cannot create account or cannot checkout?
If you're not logged in as a Decathlon member, and are on this screen: Clicking on 'Proceed to Checkout' should bring you here: ...
Thu, 22 Nov, 2018 at 5:04 PM
Not receiving 'Forgotten password' email?
Sorry you're having some difficulty with the website! There are three reasons why you're not receving the forgotten password email: 1) Ca...
Wed, 31 Oct, 2018 at 5:25 PM
How do I complete my online account?
Already signed up as a member instore? If yes, completing your online account is simple and only takes a few minutes. Click here to begin: http...
Thu, 30 Aug, 2018 at 3:56 PM
Why does Decathlon have a membership in Australia, different from Europe?
What is Decathlon Membership? Your membership is a unique access point to your sporting experience with us, whether it's taking part in our free ev...
Tue, 11 Dec, 2018 at 8:44 PM
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