Once your order is status has changed to "In Progress" or "Shipped", we are no longer able to undertake any modifications/ cancellations because the order is being loaded or already in the hands of the courier. Your parcel is deemed to be in the process of being shipped.

As a last resort, you can refuse the parcel when delivered and the delivery company will send back the parcel to the sender.You can as well exercise your right to return the order for a refund after reception.