Before we walk you through the return process, we'd like to double check if you would like to check out the exchange page instead?
Exchanges are free, and we cover the cost of return postage. Here is how to exchange an item.
Send an email here, say hi and tell us what you bought.
(you can find names and model codes on your receipt or online)
“Hey guys, I recently bought the OUTDOOR TABLE TENNIS TABLE FT730 Reference: 8318564...”
Give us a quick reason for return.
“...It was a bit of a midnight purchase...and sober eyes have shown me that I don’t have space for it in my apartment.”
So now that we know its coming, we just need you to send it off (you will need access to a printer).
1) Click on this link: https://parcelpoint.com.au/decathlon/return/method
2) Choose a parcel point that's closest to you.
3) Book your return in, and make the return postage payment online.
4) Print the label that you will receive in your email. Please stick it onto the satchel/box you're using to return.
4) Drop it off at the chosen parcel point
Let us know once you've completed the return by emailing your tracking number here so we can process your refund.
Refunds take 1-3 days to credit into your account.
Don't have a Parcel point near you?
Return your items via AusPost to our address:
634-726 Princes Hwy
Tempe NSW 2044
After sending an email to us.