PLEASE EXPECT DELAYS TO EXPECTED DELIVERY TIMES DUE TO COVID-19


**THIS ARTICLE APPLIES TO NON BULKY ORDERS. For information about "Bulky Orders", click here**

With Standard Shipping, your order will usually be picked and packaged by our team within 1-3 business days.

We are currently experiencing significant delays in this process due to a huge amount of online orders, we're working our hardest to get back on top of things, but in the meantime please allow around a week for this to occur.


Usually, with Express shipping, any order placed before 12 pm (Sydney time), will reach your chosen address in 1-4 business days, but this has been disabled by Australia Post and other couriers for the near future due to COVID-19.

Note 1: The accurate delivery cost and lead-time will be displayed in the checkout process, once you have selected your delivery address.

Note 2: Delays will be common throughout COVID-19 restrictions

Note 3: Australia Post and other couriers are now contactless

Note 4: If no-one is home, the postie will leave your order in a safe place if possible (authority to leave is enabled on all orders)


Once your order has shipped you will receive an email with an estimated date of arrival and tracking details.

During COVID-19 times, we expect the order to be delivered within 5 business days of the estimated arrival date. 


Below are the usual estimated delivery times from when the order has been picked up from us. While we are confident most orders will arrive on time, some orders may still be delayed by up to 10 business days.



Delivery times 


Cites:

City    

Standard Delivery

 (in business days)

Express Delivery

 (in business days)

Sydney

2-4 

1-2

Melbourne

2-4

1-2

Perth    

4-7

2-3

Brisbane

3-4

1-2

Adelaide

2-5

1-3

Canberra

2-3

1-2    

Hobart

3-6

1-2

 

Regional areas: 

 

State    

Standard Delivery

 (in business days)

NSW

3-5

VIC

4-5

WA    

5-10

QLD

3-5

QLD North

4-12

SA

2-6

ACT

3-5

TAS

3-17



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