To do an in-store return, all you need to provide is the item/s to be returned, the email address attached to the account the purchases were made under, and if they were paid for by eftpos, the original card the purchases were made on.


Our policy at Decathlon is to always refund money the same way it was paid, whether it's via credit, debit, cash or gift card.


No refund will be made to an alternative credit card, or out to cash if the original purchase was made on card. 


If the original credit or debit card that was used is unavailable, then the best we can provide is a gift card equal to the refund amount.