sold in Decathlon between 01/01/2016 and 24/12/2018



Defect


  • Following quality control tests, Decathlon has detected a defect concerning the snap hook.


Hazard


  • When in use, in very rare cases, the snap hook can break and potentially lead to a fall.



What to do


  • If you have purchased one of the DST 100 Domyos between 01/01/2016 and 24/12/2018, we recommend returning it, or exchanging it, at your nearest store as soon as possible.

    If there are no stores nearby, contact us immediately, and we will provide you with a free return shipping label and a refund.

  • It is also possible to repair the DST 100 yourself, if you choose, using the method set out in the following video : https://www.youtube.com/watch?time_continue=36&v=tdpunoADaD8


*Please note: Refunds will only be provided for returned items; if you choose not to return the product, the refund will be considered unwanted.



Contact details



Online Contact times


  • Monday - Sunday from 10am to 7.30pm.



Store Opening Hours


Monday - Sunday from 7am to 11pm


  • Tempe, Auburn & Box Hill


Monday - Sunday from 8am to 9pm


  • Knoxfield

 


Decathlon thanks you for your understanding and apologies for the inconvenience.